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The ideal workplace
provides employees with empowerment and direction when needed,
but shies away from unnecessary micro-management. Employees
feel they are contributing to meaningful goals in a significant
way. The ideal workplace offers compensation and benefits
that meet the needs of employees and cause them to remain
loyal to an organization for the long term.
If you
don't know where your employees morale level stands,
you can't make life better or productivity higher. Better
morale means greater productivity which translates into an
improved bottom line. Unhappy employees miss more work and
produce inferior work.
By measuring
your employee morale level through an Employee Satisfaction
Survey, you can learn how your employees feel provided
your employees believe that their honest input will result
in appropriate change where needed. The danger of conducting
Employee Satisfaction Surveys, of course, is that if you do
not allow change where change is needed, you may well cause
employee morale to drop even lower.
Suppose,
for instance, that one result of a survey is that your employees
feel your management style inhibits effective production of
quality work. Would you be willing to alter your management
style and more proactively empower employees?
If youre
not willing to change, you will likely be wasting time and
money by performing surveys. If youre willing to keep
an open mind, surveys can lead your organization to greater
heights and result in decisive morale increases.
Some questions
that can reveal a great deal about employee satisfaction include:
(1) Do
you feel that management listens to your ideas on how to best
accomplish tasks?
(2) Is
there a recognizable tie between how well you perform your
job and your monetary compensation?
(3) Do
you often feel you could do a better job if management would
only get out of the way?
(4) Do
you feel, once assigned a task, that you are empowered to
perform that task?
(5) Do
you feel that innovative thinking or "outside the box"
thinking is encouraged and rewarded?
(6) Are
there enough recognition programs for recognizing outstanding
accomplishments on the part of employees?
An effective
Employee Satisfaction Survey should not be too lengthy; 20
to 40 questions ought to reveal what you need to know about
your employees. Whether you select yes/no questions or choose
a 1 to 5 scale (where 5 means complete agreement and 1 means
complete disagreement with a survey statement), you should,
upon survey completion, compile the results using a database
that will let you to analyze the results and convert them
into bar charts or other graphics which make them easier to
understand.
Once youve
analyzed the survey results, feedback to the employees is
crucial. Otherwise, they will likely conclude that what they
have to say doesn't matter, resulting in an additional hit
to morale.
Hopefully,
some of your survey results will indicate areas of high employee
morale. Those areas are not likely to need significant attention.
The areas where employee morale gets low scores offer the
greatest potential for improvement. Develop an action plan
and implement that plan with full knowledge of employees.
Better yet, involve employees directly. Employee involvement
in the development of the action plan and its implementation
can lead to positive outcomes and creative solutions to identified
challenges.
Most importantly,
be aware that you can only fix what you know is broken. Once
youve identified areas of low employee morale, you can
zero in on those weak spots and achieve measurable increases
in employee morale, productivity, attendance and loyalty on
the part of your employees.
Article
Credits
PeoplePulse
is an Australian-built online survey tool that is currently
used by over 200 Australian and New Zealand based organisations
of all sizes to conduct online staff surveys. The tool can
be used by HR to conduct cost effective employee climate surveys,
training needs analysis surveys, exit surveys, and 'new starter'
feedback surveys ... to name a few popular uses.

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Article
by G. Walia
http://www.articlesbase.com/business-articles/boosting-employee-morale-with-employee-surveys-372791.html
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